MISSED LESSON POLICY
A lesson that the Student misses or cancels will not be rescheduled. If the Student is unable to attend a private lesson, the Backbeat instructor will prepare and send a short video lesson to the Student. If the Student is unable to attend a group class or rock band rehearsal, no make-up lesson or video lesson will be provided.
Please note we do not provide refunds or discounts for lessons students are unable to attend.
CANCELLATION POLICY
FOR PRIVATE LESSONS, ROCK BAND & INTRO SERIES CLASSES
The Student may terminate their lessons/rock band/intro series class by giving written notice via email to Backbeat before the 15th day of the month prior to the month in which the termination is to become effective. Termination will be effective as of the 1st day of the month following the month in which notice was given or after the student has completed all of the lessons they have paid for.
FOR LITTLE BEATS & BIGGER BEATS
The Student may terminate their class registration up until two weeks before the start of their session and receive a full refund minus a $50 dollar administrative fee.
If The Student terminates their class registration with less than two weeks to go before the start of their session, they will be given a credit for 50% of their fees paid.
No refunds or credits will be given once a session has started.
FOR ROCK CAMP
The Student may terminate their rock camp registration up until two weeks before the start of their camp and receive a full refund minus a $50 dollar administrative fee.
If The Student terminates their rock camp registration with less than two weeks' to go before the start of their camp, they will be given a credit for 50% of their fees paid.
No refunds or credits will be given once a camp has started.
HAVE A QUESTION FOR US?
Contact us using button below or shoot us an email at theteam@backbeatrock.com.